| Issue ID | 1610832 |
| Internal NHTSA # | 11269094 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2013 |
| File date | 06/12/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 mercedes-benz c350. While driving over 60 mph, the vehicle lost power and failed to accelerate past 30 mph. In addition, the engine, eps, and traction control warning indicators illuminated. The contact pulled over and powered off the engine. The vehicle was restarted and was able to drive normally; however, the failure recurred numerous times. The vehicle was taken to betten imports (5901 28th st se, grand rapids, mi 49546, (616) 301-2100) where the technician informed the contact that they could not replicate the failure and no failure was found. The technician attempted to update the software; however, the failure recurred. The vehicle was not taken back to the dealer. The manufacturer was made aware of the failures and did not assist. The failure mileage was approximately 39,251. |
| Vehicle Mileage at Failure | 39251 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ROCKFORD, MI |
| VIN pattern | WDDGJ8JB1DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |